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Customer Support Process

You can open new support requests, contact billing and sales, as well as review past support requests. What does this mean for our existing and future customers? Well there are now 2 ways to submit a support request:

  1. Directly on our site: This is our preferred method. Simply visit our Customer Support link under the Main menu and complete your support request. You can also attach supporting files that may be needed to complete your request.
  2. Via Email: Text only (no attachments) request can be sent from your current email client to   This e-mail address is being protected from spambots. You need JavaScript enabled to view it . This method does not support attachments.

If the system recognizes your email address as an existing customer, a ticket will be automatically generated with no further action. You will receive notification that a ticket was generated and updates as your ticket(s) are processed. If you are a new customer, a new user account will be generated and you will receive an email with your userid and password. This will allow you to log in on our site and check the status of your ticket. You will also receive an email with the current ticket details. If you need to respond to a ticket, check the status or view your history, you will be required to log in to the support center. If you've forgotten your login information, please contact us via the Customer Support link.

If you have any questions, comments, or run into any problems, no matter how small, do not hesitate to contact   This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

 

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Existing Customers Log In Here

Have we provided you exceptional service? Our practice is to not nickel & dime our customers. So there may be times when you aren't charged for an update or the charge is minimal.  However, we accept all love offerings you may choose to bless us with.

HarrisProDesigns
PO Box 384
Rex, GA 30273


Our Partners

Arif Fahim
Computer Technician
678-523-7441 Cell
770-322-8506 Fax

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Testimonials

HarrisProDesigns has completely taken the load off me with her timely responsiveness and professional assistance with revamping my website. Her ideas are innovative and have made my nonprofit site one that is talked about among the charity circles.

Lisa Herman
Bikers Battling Breast Cancer, Inc.
http://www.bikersforboobs.org/

Thanks For Your Exceptional Support!

Tonya, thank you so much for your most recent updates to the website. Not only are you a very skilled website designer but I find your follow up support, attention to detail and knowledge of subject matter exemplary in your craft. Consistently you have met or exceeded all of my expectations in all facets of a website design professional. Finally, although I have not met you personally, your communication and presentation skills have made me comfortable from communicating with you via only the telephone and computer. You are exceptional!

Sincerely

Larry Collins
The Steady Steppers
Detroit, Michigan
http://www.dance-institute.com/
http://www.vegasweekendjam.com/

Send out Cards Raina Giddings

Visit Raina's site!
"Changing Lives One Card At A Time"

Hey Tonya

Thank you very much for making the revisions to my myspace page.  In spite of the fact that my request was minor, you still attended to my needs quickly and with such professionalism.  Contracting with Harris Pro Designs was one of the best decisions I made during my planning process.

Thanks again for your assistance.  I look forward to working with you in the near future.

Tyehimba Jelani
Tyehimba & Associates
www.myspace.com/tyehimbaj
tyehimbaj@gmail.com